FPP+: Testing or Rollout?

6js

New member
Testing is over, right? With the number of people reporting that they are getting FP+ invitations after doing online check-in it feels more like this is the initial roll-out than a large scale test. Not that they aren't evaluating and adjusting as things move along. That part will probably be a never-ending process. It just feels like it is all coming together: the FP window enforcement, the change from 10 day to 60 day online check-in, new website/MDE, Magic Bands, etc.

Secondary topic for discussion - if this is correct and this is THE rollout, who called it? Did any of the usual rumor mills or resources for inside information give out anything on this actually identifying this was the rollout before it was upon us? Here's some more ifs, if this is the rollout and if nobody had the info before it was obvious I'd say Disney did a pretty good job of keeping it all under wraps considering how many eyes were on it. We were all sitting here waiting to be included in the next "test".
 
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fizboBunny

Guest
Disney announced a few weeks ago they would do a full rollout in October. (beginning of their fiscal year).
 

MrFredricksen

Active member
People are getting it now for Sept. I have heard the POR starts on Sept 3rd. I also read that someone at POLY has it for later in the month.
But I haven't heard of any other hotels or dates.

I am freaking out (numerous posts) as we will be there in Sept (and even staying at POR), but because we check in before the 3rd we aren't eligible.
When I spoke to CM's, they keep ensuring me that it is still testing and that plenty of people on those dates at those hotels are not included.

At this point, I don't know what it really going on, but than again, does anyone?
 

Micah008

Moderator
Staff member
August is for sure just a test, but the largest test they have done yet, with all people at 4 different resorts for the full month. From there we will see...
 

Boski

Member
They're still calling it a "test". We are going in September and the email and letter we got says test. But with that being said I think that as long as they are happy this test will just expand until everyone is doing it. Then they'll probably have a big grand reveal as the official start but they'll have already have transitioned over to MBs.
 

Stephalini

New member
We just got email on Friday (8/16) and then an overnighted letter in mail on Saturday saying we were invited to test the magic bands and fp+. We are staying at Beach Club Sept 3 - 10th. Once I received the invite I then did online check in and customized the bands and picked my fp+. I am waiting for the magic bands to arrive. When I spoke to WDW about some questions they said about half of their resorts were testing in Sept. I think she said, POR, POP AOA, BC, YC, Contemp, POLY, can't remember the others, but maybe 10 of the 20 resorts? It did not include everyone at those resorts though, not sure how they pick the guests.
 

DisneySmiles

New member
I was actually on the phone with a tech CM the other day for almost an hour working out an MDE issue with online check in. I know CMs aren't always the most reliable, but this one seemed to know what she was talking about. We also go in Sept and I was worried about the number of people who seem to be testing. At the end of our call I asked her what she knew. She was actually able to list off all the locations officially testing in Sept (even some that seem to just be rumor right now). It actually wasn't that many once I heard the list and not all of the hotels testing in August are continuing into Sept. It was Pop, AoA, PO (Riverside only), AK (just a portion), BC and Poly. I think that was all. She said no others would come online for Sept (we are CBR so I was wondering if we would be getting a last minute email). She also confirmed that the full rollout would be complete by the end of the year. Once you factor in all of the hotels not testing, plus all of the offsite guests who don't have access, I think FP+ will have little impact on Sept touring. October and November may have more issues depending on whether they keep the Sept testers online permanently and add a few more test hotels or if they just go to full roll out.
 

josh

Administrator
Staff member
Still testing. On the last earnings conference call, Iger/Rasulo said they still expect MyMagic+ to roll out during the first fiscal quarter of 2014, which begins in October. But they were certainly not guaranteeing or even implying a full roll out in October. About 12,000 people a week are actively testing FP+ in the parks at the moment. That number may go up in September, but it's still miniscule compared to the 120,000 people that pass through the turnstiles/tapstiles on a given day in August.
 

MichaelColey

Real Name: Charcoal Grills
We're checked in for a week at the Villas at Disney's Wilderness Lodge and a week at the Beach Club Villas, but haven't been asked to participate.

We'll be back in December, so I expect it'll be full steam by then.
 

moscow

Active member
This is probably a really dumb question, but when they roll it out across the board is it tied to your hotel reservation? We are going to WDW at the end of January but are renting DVC points from a friend so our reservation is in their name and, as I understand it, won't be switched to our name until we check in. (We have the confirmation email and number -- but the reservation itself is under their DVC name and number.) Having said all of that, how do we make our FP+ reservations in advance once it finally rolls out if the system is tied to the hotel reservation?
 

6js

New member
Still testing. On the last earnings conference call, Iger/Rasulo said they still expect MyMagic+ to roll out during the first fiscal quarter of 2014, which begins in October. But they were certainly not guaranteeing or even implying a full roll out in October.
Maybe that's my point. I think of a test as a beginning and end with evaluation before the next step. If this test which began in Aug continues in Sep and leads to rollout in Oct then it all just seems like a phased in rollout to me. I suppose in a way its just semantics.
 

MrFredricksen

Active member
The problem with the phased approach is that as more and more people get the FP+, then less and less regular FPs are available for those not included in the roll out. Someone said the other day that the first TSM FP time was 10:30 and not even 9:40 anymore. And by 11am, they were all gone.
 

bnoble

he's right
This is probably a really dumb question, but when they roll it out across the board is it tied to your hotel reservation?
No. Once it is full-bore, anyone with a ticket tied to an MDE account will be able to pre-schedule.
 

Stephalini

New member
The problem with the phased approach is that as more and more people get the FP+, then less and less regular FPs are available for those not included in the roll out. Someone said the other day that the first TSM FP time was 10:30 and not even 9:40 anymore. And by 11am, they were all gone.
hmmm, If this is true then I need to rethink my fp+ selections. I just planned to use all my FP+ late afternoon, early evening (at second park on same day) assuming I could still collect regular fp with ease for the mornings.
 

DopeyRunr

the jeweled acrobats only perform amazing stunts f
The problem with the phased approach is that as more and more people get the FP+, then less and less regular FPs are available for those not included in the roll out. Someone said the other day that the first TSM FP time was 10:30 and not even 9:40 anymore. And by 11am, they were all gone.
We got 9:40 FPs yesterday, and they were still available as late as 1pm so this sounds like a lot of hysteria to me.
 

pfalcioni

does anybody know how to change this?
The problem with the phased approach is that as more and more people get the FP+, then less and less regular FPs are available for those not included in the roll out. Someone said the other day that the first TSM FP time was 10:30 and not even 9:40 anymore. And by 11am, they were all gone.
Why would this limited FP+ testing mean such a great change in regular FP availability? The same general amount of people are utilizing the FP/FP+ system as were using the regular FP system, and the addition of FP+ isn't adding any bodies to the parks on any given day, so the quantity of FP's will be the same, they may be distributed slightly differently, but at this point not enough to make any major difference in when you would see FP run out, or return times.
 

josh

Administrator
Staff member
I guess we could argue semantics. I haven't seen an internal (or public) document that's referred to what's going on right now as a roll out. With Port Orleans in particular, it sounds like they're going to be more aggressive trying to get people to "opt in" to the point where everyone's magic bands will be ready at check-in, whether guests are expecting them or not. There also seems to be more and more pressure to "make it work" from high, high up. It's really only middle management on down that sees all the day to day problems. Even when the comp numbers are quoted, it's not all that much when the numbers are spun around. It seems like it's almost to the point where everyone just wants to be told what they want to hear, no matter how those results are achieved.
 

DopeyRunr

the jeweled acrobats only perform amazing stunts f
It seems like it's almost to the point where everyone just wants to be told what they want to hear, no matter how those results are achieved.
Did you get the memo about the TPS reports? They need a cover sheet-- I'll just go ahead and get you another copy of that memo, mkay? Great.
 
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